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Enterprise Wikis: Successful introduction and use

From
Martin Seibert
Topic
Conception

Make relevant information available in one place

None of my projects could do without a communication platform. Simple projects could be organised with a file structure on a file server. But you have to make sure that everyone knows which content belongs in which document and which document belongs in which folder. As soon as several groups with several roles and permissions or predefined document templates become necessary, you need a wiki.  

The book uses concrete examples to describe frequently occurring problems in internal corporate communication that are detrimental to productivity and efficiency. It shows possible solutions with the help of enterprise wikis. What will change through the introduction of a wiki? What are the potentials and dangers? How does an ideal wiki project work? What are the stumbling blocks on the way to a successful establishment and how can challenges be overcome and misunderstandings cleared up? What can and should a wiki achieve and what are the concrete use cases? The book answers these questions and provides practical tips, tricks and best practices for productive and efficient work with a company wiki.

The book is general and does not describe specific software solutions. It is a good basis for the selection and introduction of a wiki.